Who we are
This Privacy Policy outlines how Friendly Smokers (the “Site” or “we”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interaction with the Site, and details needed to process your purchases. We may also gather additional information if you contact us for support. Personal information refers to data that can uniquely identify an individual. Below is an overview of the information we collect and why.
Device Information
- Examples collected: Web browser version, IP address, time zone, cookie information, products or pages viewed, search terms, and interaction with the Site.
- Purpose of collection: To ensure the Site functions properly and to analyze usage for optimization.
- Source of collection: Automatically collected using cookies, log files, and tracking technologies.
Order Information
- Examples collected: Name, billing address, shipping address, payment details (e.g., credit card information), email, and phone number.
- Purpose of collection: To fulfill orders, process payments, arrange shipping, send invoices or confirmations, communicate with customers, screen for fraud, and share product updates based on your preferences.
- Source of collection: Information provided by you.
Customer Support Information
- Purpose of collection: To offer customer service.
- Source of collection: Information provided by you.
Minors
The Site is not intended for individuals under the age of 19. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to request its removal.
Sharing Personal Information
We share your personal information with service providers to facilitate our services. Examples include:
Legal Obligations: We may share personal information to comply with laws, respond to legal requests, or protect our rights.
Order Fulfillment: We share your information with payment processors and shipping partners to complete your purchase.
Behavioral Advertising
We use your personal information to provide targeted advertisements and marketing. For example:
Analytics: To understand how customers use our Site.
Advertising: To tailor ads based on your interactions with the Site.
Opting Out:
- You can adjust browser settings to limit tracking or block cookies.
- Use opt-out options provided by advertising platforms (e.g., Facebook, Google, Bing).
Using Personal Information
We use your personal information to provide and improve our services, process orders, and keep you updated on products, offers, and promotions.
Your Rights
General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA):
- You have the right to access, correct, update, or erase your personal information.
- To exercise these rights, contact us using the details below.
California Consumer Privacy Act (CCPA)
If you are a resident of California:
- You can request access to, correction of, or deletion of your personal information.
Cookies
We use cookies to enhance your experience on our Site by remembering preferences and gathering insights into usage.
- Necessary Cookies: Enable site functionality (e.g., login, shopping cart).
- Analytics Cookies: Help us understand visitor behavior to improve our services.
You can manage cookies through your browser settings. Note that blocking cookies may affect your experience on our Site.
Do Not Track
We currently do not respond to “Do Not Track” signals due to a lack of industry standards.
Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be noted here.
Contact
For questions or concerns about this Privacy Policy, contact us via:
- Email: [Insert Email Address]
- Mail: Friendly Smokers, 130 Guelph St, Georgetown, ON L7G 4A5, Canada